Phone systems - IVR

A melodious first impression!

On-hold music is a less aggressive way to use music in your marketing.

We have developed a way where we take full advantage of the phone system's sonic potential.

That is what we call “the aural handshake”.

It is the first greeting to meet you when you contact most companies by phone. A good first impression counteracts an experience that may otherwise be annoying, thus making the waiting time shorter and a more pleasant experience.

As consumers we all know how annoying it can be to be greeted by cheap misplaced music that probably came with the phone system.

At Pro Music consult, we have created a department based system that creates a sonic connection through the entire navigation system.